delete Acount
Dears ülease delete my account. thanks a lot plese send a messeage when delete my acount dear's peter kiederich
View ArticleMendeley advisors and private groups
Hi there, I have a Mendeley advisor account with 10GB of storage and I was wondering if this account comes a private group allowance of more than 3 members? Renee
View ArticleCollaborator
Hi! One colleague and I want to be able to view and access each other's library's for a project we are working on. Please tell me how to set this up. Thank you! Cecily
View ArticleSync failed after 3 attempts.
Dear support team, I am not able to sync my desktop Mendeley anymore. I use Mendeley on different computers, i.e. I have on all of them a desktop version. Those PCs wich still have installed version...
View ArticleFailed to sync
Hi, I have recently updated Mendeley Desktop to version 1.13.6, and now I can't synchronise my library. This is the message I'm getting: Sorry, we had a problem syncing your library: There was an error...
View ArticleMy name or all my papers appear in the search
I recently created an account, where I introduced in my library all my papers with complete citation details. When I search my name in Mendeley, it does not appear. This is also true for a number of my...
View ArticleSyncing problem
I recently reinstalled my PC system, including the Mendeley Desktop. Then I ran into some syncing problems. I got this error message: The document bc921ea4-ebad-3be6-a830-a1fd6eef7a7b doesn't exists....
View Articlesyncing the library
I have a problem when I'm trying to sync the library in another CP. The software give the error report as following: Sorry, there was a problem syncing your library: Document not found. Error ID:...
View ArticleThe reference number in the main body of text is not being refreshed.
Hi, Recently I rearranged the order of chapters in my document and clicked refresh references. The bibliography at the end of the document appears correct and has readjusted. However the references in...
View ArticleChange institution
I put the wrong institution into my profile and now I am not able to change it anymore because the cell 'Institution' disappeared under "Edit Profile". How can I change the institution?
View ArticleI lost my account
I needed to reset my computer and Mendeley was unistalled, when I tried to recover my account your website did't recognize my e-mail... so I lost my account (veronica rocamora), with all my documents,...
View Articlequotation request
To upgrade my account (2GB) to 10 GB, my compagny needs a quotation. Could you send me a quotation for a personnal library storage 10GB. Thanks Regards
View Articlechange profile
How could I change my profile city? and my education hystory?(dates are wrong, I'm still doing my Doctorado studies, but is appears as finished on july 2014). I've tried to do it in...
View ArticleSchool
I am studing in CITCEA-UPC, Centre d'innovació Tecnològica en Convertidors Estàtics i Accionaments - Universitat Politècnica de Catalunya. But the system selected some University from Perú. Can i...
View Articlemy publications
Why my whole profile is being display in my embedded publications. Before I could decide the aspect of my embedded code, where can I get this feature again?
View Articlewhy I can't modify my university?
I'm wrong on my university and I can't modify the field "professional experience". How to modify this field? thanks
View ArticleMy profile
I have a problem in one faction of my profile (professional experience). Part of the information is wrong. Could I modify it? Where have you got this information?
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