Email address for my Mendeley account is closed and invalid
Dear sir or madam, The email address that i used to register Mendeley account has been closed down and becomes invalid. Therefore, I think it is the reason of why I cannot login my Mendeley account. I...
View ArticleChange of e-mail adress
I would like to change my e-amail adress from ecebriansastre@gmail.com to ecebrs00@estudiantes.unileon.es, but I am not allowed to do it because "this email has already been registered with Mendeley"....
View ArticleYou do not have access to this folder (ec08df13-8d64-426d-b069-452d59ad1ac5)....
I have recently started to use the Mendeley Android app as well as pc desktop version. Today I have been making notes on my Android, then synced, then tried to access on my pc. I could not see the...
View Articlereset the password
Dear sir/madam I have forgotten my password. I enter my email(yari-ho@icrc.ac.ir) in the box to receive the instruction to reset the password. although I have registered with this email...
View ArticleChange of URL after merging Mendeley account with others
System offered me to merge Mendeley account to the others I have in Elsevier services. I agreed and now my profile URL is changed to .... /profiles/alexei-lutay4/ (it was ...../profiles/alexei-lutay/,...
View ArticleInstitution is not known
Hello! What are the options for those who do not work for the institutions you happen to know and put into the list? Why don't add "Other" so that people outside of academia could be also recognized?
View ArticleRandom sign in problems
Hi, from time to time both mendeley web and desktop versions tell me that I'm not able to login due to invalid credentials. As soon as I restore the password, they allow me to sign in again (in fact,...
View Articlecan not sync my free 2GB
Hi there, my profile email is sergiohenrique51@yahoo.com.br I am trying to sync by using mendeley desktop 1.16 version for linux ubuntu 14.04 but it keeps showing an error like this: "Sorry, we had a...
View Articleunable to connect with your account at mendeley.com
Hi. I have a problem when trying to log in. After I re-entered my login-password: "An error occurred when contacting Mendeley. Details: Error downloading https://api.mendeley.com/oauth/token/ - server...
View ArticleLogging in error
Hello, I am not able to log into my Mendeley account both in Desktop app and also from the website using my other email: sandeep.0100@gmail.com. I get an error which says " Error occured when...
View ArticleUnable to log in to account
Dear sir, madam, I've been using my school account m.j.renders@tilburguniversity.edu for the past few weeks, but all of a sudden I'm not able to log in anymore (and therefore unable to contact support...
View ArticleProblems singin in with o.barbera@uv.es
Dear sir/madam I am unable to sing in in my account o.barbera@uv (Oscar Barbera) and hence, unable to contact you form it. That is why I have registered in a new account. The problem I am having with...
View ArticleACCOUNT NOT WORKING
I cannot access my Mendeley account anymore, I cant upload any document either, please help
View ArticleI cannot enter Mendele with previous account
I created a new user to enter the system. My previous user (pierpaolo.mincarone@irpps.cnr.it) does not work anymore. I tried to change the password and this regularly works, but when I try to enter...
View ArticleProblem med inloggning
Hej Jag har problem med att logga in på mendeley. Jag kommer inte in när inloggningsrutan kommer upp. Däremot har jag provat att byta lösenord på en annan sida och då kommer jag in. men tyvärr inte...
View ArticleProblem with my mendeley account
Dear Sir/Madam. Please I have problems with my mendeley account borristietcheu@yahoo.fr. I can't log in even using the right password. Please help me to solve this problem. I have to take all my...
View ArticleCannot Login into my account
Good evening my account e-mail is hose.cuervo@gmail.com. I cannot login into my account. I have changed my password, but still cannot login into my account. The problem seems to be just for that...
View ArticleAll references gone
Dears, All my references are gone. I have an empty database! It is a bit the panic... vdelespa@vub.ac.be
View ArticleConnection Error
Hi, I am Using Mendeley from the last two years but never face this Problem Before... Now when I am going to submit my Final Thesis my Mendeley Desktop is asking for "An Error Occurred when connecting...
View ArticleCan't sign in
Hallo, I have been using the Mendeley Desktop with my account linked to the email address "florian.krainer@student.tugraz.at". I seem to have forgotten my password for that account, so I would have to...
View Article