Good morning,
I am writing from the UIB (University of Balearic Islands). We have a user of Mendeley with an unusual / big problem.
Last month her status has changed from student to teacher, and then the Administration Service of the university has cancelled your old mail: anita.lerma@uib.es
The main problem: she can’t remind the password and she can’t use the “forgot password” option because the answer code would arrive at the cancelled email account.
Our petition: it’s possible to generate a document with your references (ris, bibtext…) and send it to us?
Thanks in advance.
Best regards,
Xavi
↧