I edited my profile but Ph.D. Student is not updated pleasae guide me
I edited my profile but Ph.D. Student is not updated please guide me
View ArticleI edited my profile but Ph.D. Student is not updated in group section please...
I edited my profile but Ph.D. Student is not updated in group section please guide me
View Articlesync problem
I have this message.. what shall I do? You do not have access to this group (Optional.of(8ffa1079-1e16-30d0-80f3-e0808fa1e017)). Error ID: WX6PtWe_hDo
View ArticleChange of email address
Hi, The original email that I used to create the Mendeley account has been changed by my uni. I have the email address but I have forgotten the password. I have created this account to communicate with...
View ArticlePassword problem
I cannot login to Mendeley desktop. I have reset my password several time, and every time I am trying to login, using the right password and the right e-mail address, I receive a message "incorrect...
View ArticleChanged pay card
I hace changed my old payment card. Now you have a new card un my count.
View Articleemail and password do not match
my desktop app stopped syncing. it said that the email and password do not match. i have tried logging in several times and even changed my password but it keeps saying that the email and password do...
View ArticleSubfolders of a main folder in my Library were lost
Yesterday (16th of August about 11:30 pm), I tried to save a page from google books in my Library via the Save to Mendeley bookmark in Mozilla Firefox browser. I have two main folders in my Library...
View Articleserious difficulty with my account
Hi, I have two email addresses: ryan.jessup@gmail.com and ryan.jessup@acu.edu I have been having serious trouble getting my account setup. When I click the button in the "Please confirm your e-mail...
View Articlebackup
Dear sirs! I have two laptops with Mendeley. Due to my big mistake I lost all my information on the first laptop and in Web. At the second laptop without an Internet I created backup and restored it at...
View Articlechange in account email id
I want to change my email-id which I use for mendeley account. How do I do that? will it affect my already uploaded data?
View ArticleReasons to upload a paper
Could you explain me the benefits to upload a paper in Mendeley system? Could I have a DOI for my papers? Could I be cited each time someone download my paper? Thank you very much. ALtibano
View ArticleE mail registered before is not valid now and i open new mail
Hi , I used my school mail when i open and mendeley, but I couldn't reset it because the email address associated with that account is no longer valid. The email was a so2419@columbia.edu. I created...
View ArticleCan I purchase a larger shared space?
Dear Sir/Madam I am using the Mendeley free account. Can I purchase a larger shared space? Best Marco Peccianti
View ArticleMonth offset in Education History (new case)
I'm having this exact same problem: http://support.mendeley.com/customer/portal/questions/12803922-month-offset-in-education-history Any help?
View ArticleI can't access my account on Mendeley Desktop.
I can not access my account on Mendeley Desktop. Via web browser, I can not login .. I've checked the password ... I restarted the password, and still can not succeed when performing login in Mendeley...
View Articleold email address
Hi I have my mendeley account linked to an email address that is not active anymore. How can I transfer the information to a new account? my new email is annavilaro@gmail.com Thanks in advance :) Anna
View ArticleUploading a publication to the "My Publications" area
Hello, I am having trouble with the above. Every time I try to import my article, the information about the file reverts to a publication that does not belong to me, and try as I might to overwrite the...
View ArticleSYNC PROBLEMS
I have continuous sync prblems. Just updated and added some 30 files and got error message below There was an error processing your request. It has been logged (ID 47fb1b6c3449dfd0). - upload progress:...
View ArticleCannot login to Mendeley desktop on some computers
My login to Mendeley desktop doesn't work on some of our computers in our organisation. At our library me and my collegues use three computers in three different classrooms. I can login to only one of...
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