Hi I'm unable to upload any more documents to my library. How can I find out how much storage I have left?
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how do i find out how much storage I've used/got left?
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Cancel Registration in Mendeley
I request the cancellation of my registration in Mendeley. I uninstalled the application and do not want to keep getting emails from Mendeley. The Mendeley site does not give options to cancel registration and e-mails. Thank you!
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How can I move he readings in one account to another?
I have two accounts of Mendely (auc one) and the U.of M one. I want to move the readings in the first one to the second. How can I do that?
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My stats
Dear Sirs,
when I take a look to my stats, I see that you are still using those of one of my coworkers, Prof. José M. Pingarrón, instead of mine. I did correct my publications by deleting all those that were not mine. What else can I do?
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Suscription
For a mistake I retired my suscription of Mendeley. However I want to keep getting my stats of scientific production
Best regards
Gustavo Adolfo Vallejo
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Delete previous account
I created a Mendeley account a day or so ago which I am unable to log into, and when I tried the 'forgot password' option I received no emails, trying each of my three email accounts. I suspect there must have been a typo in the email account I signed up with, so I have made a new account, but I would like to delete the previous account so there aren't two of me!
Help!
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2 Mendeley Accounts
I have a personal Mendeley account (with my personal email address) and my current employee created another account for me with my institutional email address. Is there any way to merge those 2 different Mendeley accounts owned by me?
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langage
J'aimerais savoir comment mettre la plate forme en Français ?
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Lost publications
I upgraded to a new version of Mendeley and I now don't see my earlier collection of publications. Help please.
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Scopus IDs
I have two scopus IDs. How can I enter the second one?
Where can I find the link to the first one?
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CHANGE MY EMAIL
I want to change my email: now is ccabre.hj23.ics@gencat.cat, and that account is disabled. My current account is ccabrem@senefro.org. It's possible?
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How can I merge my old Mendeley account with my Elsevier account?
Mendeley now supports signing in with my Elsevier credentials.If I have an account with an Elsevier products. How can I merge my old Mendeley account with my Elsevier account?
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Changing E-mail Address
Hello
I wanted to ask how do I change my e-mail adress, whilst keeping all of my data intact.
Best regards,
Gilad
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Login problem with Desktop and Web
I have a weird login problem that keeps reappearing every two weeks or so. When opening Mendeley Desktop, I get a message that Desktop is not able to connect to my account. I go to Mendeley Web, and also there the login fails. I then use the "forgot password" link and reset my password to exactly the same what I had before. Now the Mendeley Web starts working but Desktop still doesn't. When I go to the settings in Mendeley Desktop and type in a new password (exactly the same as before), also Desktop starts working. Then everything is fine for about two weeks, after which the problem comes back. Am I doing something wrong?
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Web Plug-In doesn't work properly
Hi,
I can't log in to the web plug-in on the most pages. It only works when I am at the Mendeley website. For the other tabs, it still wouldn't work then. When I try to log in, it says that it doesn't recognize my account. I am using Google Chrome. Whilst, the Desktop application works. But it doesn't synchronize with the data that I've put into Mendeley on the online account (when I log in at the website directly). So now, I can't add any articles or websites.
Can you help me how to solve that problem?
Thank you very much.
Sophie von Bernus
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Web Importer
Dear Sir/Madam,
My ID is : hadi.rajabbeigi@pepperdine.edu
I installed Mendeley Web Importer on my chrome browser.
Unfortunately I cannot sign in by Web Importer, while I can sign in through web and desktop versions.
Would you pleases give me some instructions about this problem.
Best,
Hadi
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There was an error processing your request. It has been logged (ID 028d943584d2941a)..
There was an error processing your request. It has been logged (ID 028d943584d2941a).. Error ID: WfhKJ-olU9g
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login error
I can't login on web or desktop. Web returns "bad gateway", and desktop app:
An error occured when contacting Mendeley. Details: Error downloading http://api.mendeley.com/oauth/token/ - server replied: Server error
Support says I'm logged in... Now I can't access my references...
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I can't sign in
I can't sign in even after changed my password.
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Can log in even with correct password
Hi,
I have a problem on logging in my previous account, it said:
There has been a temporary problem signing you in. Please try again in a moment or contact support if the problem persists.
could you tell me how to solve it? Since I have so many file on it?
My account email is scut.yuanhua.li@gmail.com
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